ABOUT US

WHO WE ARE

We specialize in providing services that are achievable and cost effective. We focus on our ability to implement and operate a Facility Management System as something that sets us apart in daily service delivery and performance measurement.

The key benefits we offer our clients are

  • Creating additional value to the clients business
  • Reducing the cost of essential activities
  • Quality focus via service level agreements
  • Provision of professional skilled staff
  • Innovative products and services
  • Continuous improvement benchmarks

  • At SMART, we deliver a wide range of self-performed services that can be combined in numerous ways as per the customer’s requirements.
    Smart Management & Facility Solutions, is fully committed to being a ‘Total Quality’ service provider, benchmarked by providing professionally trained & high caliber personnel. Reliability, proficiency and swiftness are our priority; while customer satisfaction is our ultimate goal.

    OUR VISION : To achieve sustainable market leadership through consistent delivery of world class services perfectly aligning people with processes and technology. To attain ‘Preferred Employer’ status through upholding human values.

    OUR MISSION : Create & sustain a brand focused organization through ‘Employee Engagement’ & ‘Process Excellence’ & stay ahead of competition through innovation & adaptability to the growing needs of our clients.

    OUR VALUES : We seek to embed our values in all aspects of our operations and they form part of our recruitment, development and review processes.

    • Customer Focus : We have close, open relationships with our customers which generate trust and we work in
       partnership for the mutual benefit of our organization.

    • Best People : We employ the best people, develop their competence, provide opportunity and inspire them to
      live our values.

    • Integrity : We can always be trusted to do the right thing.

    • Expertise : We develop and demonstrate our expertise through our innovative approach to create and deliver the
       right solution.

    • Performance : We seek to improve performance year on year to create long-term sustainability.

    • Teamwork and collaboration : We collaborate for the benefit of our customers and SMART

    • Safety first : We prioritize safety management to protect the health and well-being of our colleagues and
       those around us.