WHO WE ARE
We specialize in providing services that are achievable and cost effective. We focus on our ability to implement and operate a Facility Management System as something that sets us apart in daily service delivery and performance measurement.
The key benefits we offer our clients are
At SMART, we deliver a wide range of self-performed services that can be combined in numerous ways as per the customer’s requirements.
Smart Management & Facility Solutions, is fully committed to being a ‘Total Quality’ service provider, benchmarked by providing professionally trained & high caliber personnel. Reliability, proficiency and swiftness are our priority; while customer satisfaction is our ultimate goal.
OUR VISION : To achieve sustainable market leadership through consistent delivery of world class services perfectly aligning people with processes and technology. To attain ‘Preferred Employer’ status through upholding human values.
OUR MISSION : Create & sustain a brand focused organization through ‘Employee Engagement’ & ‘Process Excellence’ & stay ahead of competition through innovation & adaptability to the growing needs of our clients.
OUR VALUES : We seek to embed our values in all aspects of our operations and they form part of our recruitment, development and review processes.
• Customer Focus : We have close, open relationships with our customers which generate trust and we work in
partnership for the mutual benefit of our organization.
• Best People : We employ the best people, develop their competence, provide opportunity and inspire them to
live our values.
• Integrity : We can always be trusted to do the right thing.
• Expertise : We develop and demonstrate our expertise through our innovative approach to create and deliver the
• Performance : We seek to improve performance year on year to create long-term sustainability.
• Teamwork and collaboration : We collaborate for the benefit of our customers and SMART
• Safety first : We prioritize safety management to protect the health and well-being of our colleagues and
those around us.